Shipping Policy

Effective Date: [Insert Date]

Thank you for shopping with We Think Cosmetics LLP. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing

• Orders are typically processed within 1–2 business days after payment is successfully received.

• Orders placed on Sundays or public holidays are processed on the next business day.

• During sales, product launches, or peak shopping periods, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email and/or SMS with tracking details, where available.

2. Delivery Timeline

Our standard delivery timeline is 3–7 business days from the date of dispatch for most serviceable locations across India.

Actual delivery times may vary depending on:

• Delivery location

• Courier partner availability

• Weather conditions

• Public holidays

• Operational disruptions beyond our control

Delivery timelines are estimates and are not guaranteed.

3. Shipping Partners

We work with reputable courier and logistics partners to deliver your orders safely and efficiently. Depending on your location, your order may be shipped through one or more national or regional courier services.

The courier partner is selected based on serviceability, delivery speed, and operational efficiency.

4. Serviceable PIN Codes

We currently deliver to most serviceable PIN codes across India.

If your PIN code is not serviceable, you will be informed during checkout or shortly after placing your order, and any payment received for an unserviceable order will be refunded.

5. Shipping Charges

Shipping charges, if applicable, are displayed during checkout before payment.

From time to time, we may offer free shipping promotions subject to minimum order values or other promotional conditions.

6. Order Tracking

Once your order has been dispatched, you will receive shipment tracking information via email, SMS, or WhatsApp (where applicable).

Tracking updates are provided by the courier partner and may take up to 24 hours after dispatch to become active.

7. Delivery Attempts

Our courier partners may make multiple delivery attempts. If delivery cannot be completed because:

• the recipient is unavailable,

• the delivery address is incorrect or incomplete, or

• the shipment remains unclaimed,

the order may be returned to us. Additional shipping charges may apply for re-dispatch.

8. Address Accuracy

Please ensure your shipping address, contact number, and PIN code are accurate before completing your order.

We Think Cosmetics LLP is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

9. Damaged or Missing Shipments

If your order arrives damaged, appears tampered with, or items are missing, please contact us within 48 hours of delivery with:

• Your order number

• Photographs of the package and products

• A description of the issue

We will investigate the matter and work toward an appropriate resolution.

10. Delays Beyond Our Control

While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control, including severe weather, natural disasters, transport disruptions, government restrictions, or courier operational issues.

We appreciate your patience in such situations.

11. Contact Us

For shipping-related questions or assistance, please contact:

We Think Cosmetics LLP
Email: [support@example.com]
Phone: [Your Contact Number]